Nissan Qashqai
In Canada: generations, trims, common issues, recalls and fuel costs
This guide covers the Nissan Qashqai from model year 2017: 1 generation, 4 trims, 1 engine and 5 documented common issues, each with its sources. Transport Canada lists 5 recalls for it since the 2017 model year, the latest issued in February 2023 (list read ). NRCan rates the 2023 Qashqai at 8.2–8.6 L/100 km combined.
Overview
The Qashqai is a small five-seat crossover that Nissan Canada sold from the 2017 to the 2023 model year, slotted between the front-drive Kicks and the larger Rogue. It is the same vehicle Americans bought as the Rogue Sport, but Canada kept the global name and kept selling it for a year after the US version ended. Every Canadian Qashqai used a 2.0 L four-cylinder, with a CVT on most models, a six-speed manual on the early base S, and all-wheel drive available on every trim. Nissan has built the Qashqai for Europe since 2006, but the first generation and the third-generation J12 sold overseas since 2021 never came to Canada. Anyone buying a used one in Calgary should check that the emergency braking and folding key recalls were done and listen for a failing radiator fan.
- Body type
- Compact crossover SUV
- Model years covered
- 2017–2023
- Generations
- 1
- Transport Canada recalls
- 5 since the 2017 model year
- NRCan fuel rating, 2023
- 8.2–8.6 L/100 km combined, about $2,662–$2,792 a year
Generations
Newest first. Years are model years; “on” means the generation is still in production.
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Second generation (J11)
2017–2023
The only Qashqai generation sold in Canada, built on the same platform as the Rogue and imported from Nissan Motor Kyushu in Japan rather than the UK plant that built European cars. A 2020 refresh brought a new hood, bumper, lights and wheels and made Safety Shield 360 standard; Canada kept the model through 2023 after the US Rogue Sport ended with 2022.[1][6][7][8]
Trims and engines
Trims sold in Canada
| Trim | Years | What it adds |
|---|---|---|
| S | 2017–2023 | Base model with heated front seats and a rear-view camera; at launch it came as a front-drive six-speed manual, with the CVT and AWD as upgrades.[2][4][5] |
| SV | 2017–2023 | Adds a moonroof, push-button start and a heated steering wheel, with ProPILOT Assist available in later years and AWD standard by 2023.[2][3][4] |
| SL | 2017–2023 | Top trim with standard AWD, 19-inch wheels, leather seats, a power driver’s seat and a 360-degree camera.[2][3][4] |
| SL Platinum package | 2017–2023 | Option package for the SL that adds LED headlights and extra equipment; on early models it also brought Intelligent Cruise Control and emergency braking.[2][3][4] |
Engines
Common issues
Problems a source documents for this model, tagged by what kind of source it is. What each tag means:
- Recall
- A safety recall. Transport Canada’s list further down has the recall itself, and a dealer can tell you from your VIN whether it applies to your vehicle.
- Owner complaint pattern
- Owners have reported it in complaints. A pattern in reports is not a recall, and not a finding that every vehicle has the problem.
-
Automatic emergency braking activating with nothing ahead
A metal structure such as a railway crossing or an overhead sign could make the emergency braking system warn and then slow or stop the vehicle for no reason. Transport Canada recall 2019-090 gives a free dealer software update; the US petition that led to NHTSA investigation PE 19-010 named the Rogue Sport as well as the Rogue.[10][17]
-
Unwanted braking reports on later models
Owners of the US twin, the Rogue Sport, have kept reporting sudden emergency braking with no obstacle ahead on 2019–2021 models, and forward collision avoidance is the most common complaint component for the 2019 and 2021 model years.[14][16]
-
Radiator cooling fan failure
Owners have reported the radiator cooling fan failing, often first noticed as air conditioning that stops cooling at idle, then as overheating or coolant loss if it is ignored. Cooling fan failures appear in at least one in ten NHTSA complaints for each of the 2017–2020 Rogue Sport model years; there is no recall, so a temperature gauge that climbs in traffic is worth a prompt check.[12][13][14][15]
-
Folding key can collapse and switch the engine off
On S-trim models with a jackknife key, the blade may stop locking fully open, and a bumped key can turn the engine off while driving. Under recall 2023-078, dealers fit a spacer in the key fob; until then, owners should hang nothing heavy from the key.[9][18]
-
CVT hesitation and judder
Owners have reported CVT hesitation, judder and jerking on early models, sometimes with transmission fault codes and a dealer reprogram or replacement. The 2021 Canadian Nissan CVT class settlement did not list the Qashqai, so it gives this model no extra coverage.[11][12][13]
Transport Canada recalls
Transport Canada lists 5 recalls for the Nissan Qashqai since the 2017 model year, grouped below by generation, newest first. A recall that spans two generations is listed under both. Read from Transport Canada on .
Check one model year against Transport Canada’s live list with the recall check, or decode your VIN first with the VIN decoder.
Second generation (J11) 2017–2023
5 recalls
-
Recall 2023-078 · Accessories
- Date
- Units affected in Canada
- 96,900 (whole recall)
- Covers
- QASHQAI 2017–2022
- Manufacturer’s no.
- R22C9
Issue, risk and remedy
Issue. On vehicles equipped with a jackknife-type folding key, over time the key blade may not stay locked in the fully extended (open) position. If you drive the vehicle with the key in the partially folded position, you could bump the ignition key and turn the engine off. This can cause a sudden loss of engine power, power steering and power brakes. This could also cause the airbags not to deploy in a crash. Note: This recall only affects vehicles that have an "S" trim level.
Safety risk. Airbags that do not deploy in a crash could create an increased risk of injury. A loss of power brakes can cause a sudden increase in brake pedal force and lead to an increase in stopping distance. A loss of power steering assist can cause a sudden increase in steering effort. A sudden loss of engine power could also increase the risk of a crash.
Corrective action. Nissan will notify owners by mail and advise you not to attach any accessories to the key fob, and to ensure that the key is fully extended before driving. As an interim repair, a dealer will install a fastener in the key slot to prevent the key from folding. Once replacement parts are available, you will need to return to a dealership to have a spacer inserted into the slot of the key fob that will stop if from collapsing.
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Recall 2021-452 · Seats And Restraints
- Date
- Units affected in Canada
- 349 (whole recall)
- Covers
- QASHQAI 2021
- Manufacturer’s no.
- RT049 / RT050
Issue, risk and remedy
Issue. On certain vehicles, the passenger seat belt assemblies may contain defective automatic locking retractors (ALR). As a result, the seat belts may not properly lock to secure a child seat.
Safety risk. A seat belt that is not properly locked could increase the risk of injury in a sudden stop or a crash.
Corrective action. Nissan will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the seat belts, and replace them, if necessary.
-
Recall 2021-425 · Structure
- Date
- Units affected in Canada
- 2,924 (whole recall)
- Covers
- QASHQAI 2021
- Manufacturer’s no.
- R21A7
Issue, risk and remedy
Issue. On certain vehicles, the hinges for the rear liftgate may not have been manufactured correctly. As a result, the hinges could fail and separate in a rear crash.
Safety risk. A liftgate that opens or separates in a crash could create an increased risk of injury.
Corrective action. Nissan will notify owners by mail and instruct you to take your vehicle to a dealer to replace the rear liftgate hinges.
-
Recall 2019-459 · Visual System
- Date
- Units affected in Canada
- 126,195 (whole recall)
- Covers
- QASHQAI 2018–2019
- Manufacturer’s no.
- R1911
Issue, risk and remedy
Issue. On certain vehicles, the rear view camera system does not return to the default setting when the transmission is shifted to reverse. This could cause a reduction in rear visibility if a driver had previously adjusted the camera display. Canadian regulations require that the rear view image returns to its original setting each time the camera is turned on.
Safety risk. Reduced rear visibility could increase the risk of a crash.
Corrective action. The company will notify owners by mail and instruct them to take their vehicle to a dealer to update the software for the rear view camera.
-
Recall 2019-090 · Brakes
- Date
- Units affected in Canada
- 75,356 (whole recall)
- Covers
- QASHQAI 2017–2018
- Manufacturer’s no.
- PC680 / P9327
Issue, risk and remedy
Issue. In certain driving situations, a metal structure like a railroad crossing or overhead sign could cause the Automatic Emergency Braking system (AEB) to activate when it is not needed. If this happens, the system would provide a collision warning. If the driver takes no action, the vehicle could slow suddenly or come to a complete stop.
Safety risk. If the AEB system activates with braking when no potential collision is present, it could increase the risk of a crash.
Corrective action. The company will send a letter to owners to explain this issue. Owners will be informed that a software update is available for the AEB system. This update can be installed at a dealership at no charge to the owner.
Source: Transport Canada, Motor Vehicle Safety Recalls Database. Contains information licensed under the Open Government Licence – Canada.
Fuel economy and cost
Natural Resources Canada’s combined ratings (55% city, 45% highway driving) for the newest model years it has rated. NRCan rates every drivetrain, transmission and package separately, so each row gives the range across them. The yearly cost assumes 20,000 km a year, the distance NRCan’s own fuel consumption search tool assumes, at Statistics Canada’s average self-serve price in Calgary for August 2026: regular 162.3¢/L, premium 188.4¢/L, diesel 210.6¢/L. Each rating is costed at the fuel NRCan rated it on. How far and how you drive will move it.
| Year | Engine | Fuel | Combined L/100 km | Fuel a year (CAD) |
|---|---|---|---|---|
| 2023 | 2.0 L, 4 cylinders (2 versions) | Regular | 8.2–8.6 | $2,662–$2,792 |
| 2022 | 2.0 L, 4 cylinders (3 versions) | Regular | 8.2–9.1 | $2,662–$2,954 |
| 2021 | 2.0 L, 4 cylinders (3 versions) | Regular | 8.3–9.0 | $2,694–$2,921 |
| 2020 | 2.0 L, 4 cylinders (3 versions) | Regular | 8.4–9.2 | $2,727–$2,986 |
| 2019 | 2.0 L, 4 cylinders (3 versions) | Regular | 8.2–9.2 | $2,662–$2,986 |
| 2018 | 2.0 L, 4 cylinders (3 versions) | Regular | 8.4–9.2 | $2,727–$2,986 |
| 2017 | 2.0 L, 4 cylinders (3 versions) | Regular | 8.4–9.2 | $2,727–$2,986 |
Source: Natural Resources Canada, Fuel consumption ratings, read . Contains information licensed under the Open Government Licence – Canada. Prices: Statistics Canada, Table 18-10-0001-01, Monthly average retail prices for gasoline and fuel oil, by geography (https://doi.org/10.25318/1810000101-eng), used under the Statistics Canada Open Licence.
Canada notes
- The Qashqai name was used in Canada, while the same vehicle was sold in the US as the Rogue Sport; Canada kept it for 2023 after US sales ended with the 2022 model year.[7][8]
- The 2017 Canadian launch model started under $20,000 as a front-drive S with a six-speed manual, with the CVT and Intelligent AWD available.[2][5]
- Heated front seats were standard from the base S up, and a heated steering wheel was available on higher trims.[2][3][4]
- For 2022 the S and SV came with front- or all-wheel drive and the SL with AWD only.[3]
- The redesigned J12 Qashqai sold in Europe and Asia was never brought to Canada; import costs from its UK and Japan plants were given as the reason.[8]
Ask Calgary-area shops to quote on your Nissan Qashqai
Describe the job once. Local shops reply with their own prices.
Or browse shops for the work these issues and recalls lead to: Engine Repair & Diagnostics in Calgary · Brake Repair in Calgary · Tire Shops in Calgary · Inspection & Maintenance in Calgary.
Sources
The entry above was checked against these on . The numbers beside each fact point here.
- Wikipedia, Nissan Qashqai. Accessed .
- Nissan Canada (via Internet Archive), 2017 Nissan Qashqai brochure (Canada), archived copy. Accessed .
- Nissan Canada, 2022 Nissan Qashqai. Accessed .
- AutoTrader.ca, 2023 Nissan Qashqai - Canadian Prices, Specs, Photos. Accessed .
- The Car Guide (Guide Auto), Pricing Announced for the 2017 Nissan Qashqai. Accessed .
- The Car Guide (Guide Auto), Refreshed 2020 Nissan Qashqai is Still Priced to Please. Accessed .
- The Car Guide (Guide Auto), Nissan Qashqai to Cease Production for U.S. Market. Accessed .
- The Car Guide (Guide Auto), Prepare to Kiss the Nissan Qashqai Goodbye. Accessed .
- The Car Guide (Guide Auto), Nissan Recalls Nearly 100,000 SUVs to Fix Weird Issue With the Key. Accessed .
- NHTSA, ODI Resume, Investigation PE 19-010: False Automatic Emergency Braking (petition covered Rogue and Rogue Sport). Accessed .
- Top Class Actions Canada, Nissan CVT defect class action settlement. Accessed .
- NHTSA, NHTSA owner complaints, 2017 Nissan Rogue Sport (the US name for the Qashqai). Accessed .
- NHTSA, NHTSA owner complaints, 2018 Nissan Rogue Sport (the US name for the Qashqai). Accessed .
- NHTSA, NHTSA owner complaints, 2019 Nissan Rogue Sport (the US name for the Qashqai). Accessed .
- NHTSA, NHTSA owner complaints, 2020 Nissan Rogue Sport (the US name for the Qashqai). Accessed .
- NHTSA, NHTSA owner complaints, 2021 Nissan Rogue Sport (the US name for the Qashqai). Accessed .
- Transport Canada, Transport Canada recall 2019090: automatic emergency braking may activate when not needed. Accessed .
- Transport Canada, Transport Canada recall 2023078: folding key blade may not stay locked open (S trim). Accessed .
Where the recall and fuel data comes from
- Transport Canada, Motor Vehicle Safety Recalls Database.
- Natural Resources Canada, Fuel consumption ratings (open data).
- Natural Resources Canada, Fuel consumption ratings search tool.
- Statistics Canada, Table 18-10-0001-01, Monthly average retail prices for gasoline and fuel oil, by geography.
Transport Canada’s recalls and NRCan’s fuel ratings: contains information licensed under the Open Government Licence – Canada. Pump prices: Statistics Canada, used under the Statistics Canada Open Licence. Neither government endorses GarageMap. More Nissan guides: Nissan models · all vehicle guides.